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Client Support Contact Information

We believe that effective communication is critical for a positive customer experience. We provide our customers with a variety of ways to contact our knowledgeable Help Desk and Implementation team members for assistance.

  • If you would like assistance by phone, call (412) 254-9000 and press '3' for Client Support.
  • Send us an email at d3000@softwaremgt.com outlining your question or issue and someone will contact you to reach a resolution.
  • Login to our Help Desk and submit a ticket at http://www.softwaremgt.com/helpdesk/readydesk. (If you do not have a login for the Help Desk, send us an email at d3000@softwaremgt.com and one will be created for you.