contact support

We believe that effective communication is critical for a positive customer experience. We provide our customers with a variety of ways to contact our knowledgeable Help Desk and Implementation team members for assistance.

If you would like assistance by phone, call (412) 254-9000 and press '3' for Client Support.

Send us an email at d3000@softwaremgt.com outlining your question or issue and someone will contact you to reach a resolution.

Login to our Help Desk and submit a ticket at http://helpdesk.softwaremgt.com. (If you do not have a login for the Help Desk, send us an email at d3000@softwaremgt.com and one will be created for you.