Software Management, Inc. (SMI) is an established Pittsburgh-based research and development firm that provides CMS and CRM systems, plus custom web/database solutions to the travel, tourism and meetings & conventions industry, with a further practice focus on Destination Marketing Organizations (DMOs).

With over 100 DMO clients - many of which are tier-one cities - SMI enjoys a unique leadership position as a key technology provider to the DMO vertical market. Further, important Internet-system inventions were filed with the USPTO in 1998 and have resulted in US Patent 7,590,688 and several formal Patent Pending Applications to date.

Our Destination 3000 solutions have been installed in destinations of all sizes and operating budgets in the United States and Canada . These flexible, cutting-edge technology tools can be tailored to meet the specific business needs of any destination marketing organization.

Informz for Destination 3000 enables SMI's clients to leverage the value of the content and contacts in Destination 3000 to produce intelligent mass email campaigns and get real-time reporting metrics.

We are devoted to the continued success of the destination industry. In addition to providing our customers with the technology tools they need to achieve their goals, SMI also is honored to be the Inaugural Allied Member of Destination Marketing Association International (DMAI) and to serve on DMAI's Business Partner Advisory Council and Technology Committee. In addition to this important work with DMAI, SMI manages the web site for the Association of Convention Marketing Executives (ACME).